Delivery

Standard Delivery to Ireland & N. Ireland

Deliveries to Republic of Ireland and Northern Ireland are usually within 1-3 working days of placing your order, although at busy times this may be longer. You can enter delivery instructions when you’re placing your order e.g. “leave with neighbour in flat 1”. However Shoelace are not liable for any parcels that are lost or stolen if specific delivery instructions are left for the carrier. Delivery will take place between 07:00 and 6:00 and in some cases a signature may be required. 

cost €5 / free over €50
delivery in 1-3 working days
14 days for refund

Standard Delivery to United Kingdom

Deliveries to United Kingdom are usually within 2-5 working days of placing your order, although at busy times this may be longer. You can enter delivery instructions when you’re placing your order e.g. “leave with neighbour in flat 1”. However Shoelace are not liable for any parcels that are lost or stolen if specific delivery instructions are left for the carrier. Delivery will take place between 07:00 and 6:00 and in some cases a signature may be required.
delivery in 2-5 working days
14 days for refund

Collect from Shoelace Store

You’ll be notified by email when your order is ready to collect. Please remember that when collecting your order, you will need to show us this email, containing your name order number etc (This can be done using your phone, or a printed off copy of the email).

If someone else is collecting your order on your behalf,  they will need to be able to present a screenshot, or printed copy of your  "ready to collect” email, along with proof of their ID. These measures are in place to prevent any fraud. 

Free
1-5 working days