Delivery

Standard Delivery to Ireland & N. Ireland

Deliveries to Republic of Ireland and North Ireland are usually within 1-3 working days of placing your order, although at busy times this may be longer. We will confirm the expected delivery date at the checkout before you place your order and this information will be included in your order confirmation email. You can enter delivery instructions when you’re placing your order e.g. “leave with neighbour in flat 1”. However Shoelace are not liable for any parcels that are lost or stolen if specific delivery instructions are left for the carrier. Delivery will take place between 07:00 and 7:00 and in some cases a signature may be required. If nobody is available when your parcel is delivered and there isn’t a safe place to leave the parcel, the delivery driver will leave a calling card with instructions on how to rearrange delivery.

cost €5 / free over €50
delivery in 1-3 working days
14 days for refund

Standard Delivery to United Kingdom

Deliveries to United Kingdom are usually within 2-5 working days of placing your order, although at busy times this may be longer. We will confirm the expected delivery date at the checkout before you place your order and this information will be included in your order confirmation email. You can enter delivery instructions when you’re placing your order e.g. “leave with neighbour in flat 1”. However Shoelace are not liable for any parcels that are lost or stolen if specific delivery instructions are left for the carrier. Delivery will take place between 07:00 and 7:00 and in some cases a signature may be required. If nobody is available when your parcel is delivered and there isn’t a safe place to leave the parcel, the delivery driver will leave a calling card with instructions on how to rearrange delivery.

cost €8 / free over €100
delivery in 2-5 working days
14 days for refund

Standard Delivery to Europe

Deliveries to Europe are usually within 2-5 working days of placing your order, although at busy times this may be longer. We will confirm the expected delivery date at the checkout before you place your order and this information will be included in your order confirmation email. You can enter delivery instructions when you’re placing your order e.g. “leave with neighbour in flat 1”. However Shoelace are not liable for any parcels that are lost or stolen if specific delivery instructions are left for the carrier. Delivery will take place between 07:00 and 7:00 and in some cases a signature may be required. If nobody is available when your parcel is delivered and there isn’t a safe place to leave the parcel, the delivery driver will leave a calling card with instructions on how to rearrange delivery.

We are delivery to follow countries: Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Poland & Spain.

cost €12 / free over €100
delivery in 2-5 working days
14 days for refund

Collect from Shoelace Store

You’ll be notified by email when your order is ready to collect. Once you’ve received this “Your parcel is ready to collect” email, please bring it to the store, along with proof of ID (this could be a credit/debit card, your passport or driver’s license) when you come to collect your parcel. If someone else is collecting your order on your behalf, to prevent fraud they should present a copy of your “Your parcel is ready to collect” email, along with proof of their ID.

Free
1-5 working days